Privacy Policy

PRIVACY POLICY
Last updated: 8th December 2025
Dear Leone is committed to respecting and protecting your privacy.
 This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website, services, and enquiries.
By using our site or submitting your details, you agree to the practices described below.

1. PERSONAL INFORMATION WE COLLECT
We may collect the following information when you visit our website or contact us:
Information you provide directly

• Name
• Email address
• Phone number
• Wedding / event details
• Any message or information you choose to share through our contact forms

Information collected automatically
Through cookies and analytics tools (such as Google Analytics), we may collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent
• General location data
• How you navigate and interact with our website

This helps us understand how people use our site and improve user experience.

2. HOW WE USE YOUR INFORMATION
We use the information we collect to:

• Respond to enquiries and provide services
• Communicate with you about bookings, proposals, or planning details
• Improve our website, services, and client experience
• Analyse site performance and user behaviour
• Comply with legal obligations

We do not sell your information, ever.

3. COOKIES + TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to give you the best browsing experience.
 Cookies help us:

• Remember your preferences
• Understand website traffic
• Improve site performance

You can disable cookies in your browser settings at any time.

4. SHARING YOUR INFORMATION
We only share your information when necessary and with trusted third-party providers, such as:

• Website hosting
• Email marketing platforms
• Analytics tools
• Payment processors (if applicable)

These partners are required to protect your information and use it only for the purpose we provide it for.
We do not share your information with vendors unless you have expressly asked us to or it is required to progress your booking.

5. HOW WE STORE + PROTECT YOUR INFORMATION
Your information is stored securely using reliable third-party systems (e.g. Google Workspace, website hosting platforms).
We take reasonable steps to protect your personal data from misuse, loss, and unauthorised access.
 However, no online platform can guarantee absolute security.

6. ACCESSING OR UPDATING YOUR INFORMATION
You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications

To do this, email us at: hello@dearleone.com.au

7. INTERNATIONAL USERS (GDPR COMPLIANCE)
If you are located in the European Union, you have additional rights under GDPR, including:

• The right to request how your data is used
• The right to request deletion
• The right to restrict processing
• The right to data portability

If you wish to exercise any of these rights, contact us via email.

8. THIRD-PARTY LINKS
Our website may contain links to external sites.
 We are not responsible for the privacy practices or content of those websites.

9. RETENTION OF INFORMATION
We only keep personal data for as long as necessary to:

• Provide services
• Comply with legal or accounting obligations
• Resolve disputes

When data is no longer required, it is securely deleted.

10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
 Any changes will be posted on this page with an updated revision date.

11. CONTACT US
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Dear Leone
 Email: hello@dearleone.com.au
 Website: www.dearleone.com